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Questions About Long-term Accessibility Strategy

How do we measure progress of our accessibility efforts?

In short and in plain language

Use more than one measure. A single one can mislead.

Key are the share of rules met and the number of serious faults over time. A score from tools shows new faults early.

A good score helps little if the checkout does not work. Our monitoring gives you these figures on a regular basis.

Answer

Progress should be measured with several complementary metrics, since a single number can be misleading. We recommend three: the WCAG conformance degree (proportion of success criteria met), the number of critical barriers over time, and the automated accessibility score as a quick early indicator.

The right weighting matters: automated scores are suitable for catching regressions early but say little about actual usability, for that the trend of critical barriers assessed per criterion counts. A high tool score alongside an unusable checkout would be deceptive.

Our compliance monitoring delivers these values regularly and makes progress traceably documentable, which at the same time supports your conformance record. More on this under services.