The team behind your accessible future

Digital accessibility is more to us than a regulatory obligation or a technical test criterion. It is a fundamental right to digital participation. Over 7.8 million severely disabled people live in Germany (Source: Destatis 2023), and millions more are affected by temporary or situational impairments. Every website that excludes these people closes off their access to information, services and social participation.

This conviction shapes our working method. We do not measure our work by whether a checklist is fulfilled, but by whether a person with a disability can actually use your website: find information, complete forms, purchase products, book appointments. That is why we test with real screen readers, not just automated tools. That is why we evaluate understandability, not just technical conformance. And that is why we train your team, so accessibility does not remain a one-time project but becomes a fixed part of your corporate culture.

Accessibility requires deep technical understanding of HTML, CSS, JavaScript, ARIA and assistive technologies. Our team brings years of web development experience that we specifically apply to accessibility challenges. We understand not just the WCAG criteria but also the technical mechanisms behind them: how screen readers interpret a browser's accessibility tree, how focus management works in single-page applications and how ARIA live regions behave across different browser-screen reader combinations.

This understanding enables us to not just treat symptoms but fix the structural causes of barriers. When a form is not operable for screen reader users, it is not enough to add an ARIA label. We analyze the entire component structure, error handling and focus flow and implement a solution that works permanently, not just in the current browser-screen reader pair.

Our audit methodology follows the specifications of EN 301 549 Annex C and the W3C's WCAG-EM (Website Accessibility Conformance Evaluation Methodology). This standardized methodology ensures our audits are reproducible and results remain comparable between different audits. For every audit we document the scope, tools and versions used, testing environment (browser, OS, screen reader version) and applied evaluation criteria.

Our quality assurance starts with the four-eyes principle: every audit report is reviewed by a second auditor. Every remediation is tested on a staging environment before deployment to production. Automated regression tests ensure fixed barriers are not reintroduced by later changes. This care matters to us because the quality of our work directly affects the quality of life of users who depend on accessible websites.

Our office is located at Glockruthenallee 16 in 31185 Söhlde in the Hildesheim district, Lower Saxony. From here we serve clients throughout Germany and the DACH region. Collaboration typically takes place remotely via video conference, screen sharing and shared project boards. On-site meetings are available by appointment, particularly for training and kickoff workshops.

Our working hours are Monday to Friday from 9:00 to 17:00. For ongoing monitoring clients we offer extended response times by individual arrangement. Communication is via email, phone and video conference. We respond to all inquiries within 24 hours on business days. Contact us for a non-binding initial consultation.

In the early years after founding XICTRON in 2014, accessibility was one aspect among many in our web development work. The turning point came when we first worked intensively with a blind user in a client project who was to use the developed website in daily life. The experience of how a screen reader interprets a website that worked perfectly from sighted developers' perspective but was nearly unusable for the blind user permanently changed our perspective. Since then accessibility is no longer a feature on a checklist but a fundamental principle of our work.

The BFSG taking effect on June 28, 2025 strongly increased demand for specialized accessibility services and confirmed our decision to make accessibility our core business. We have consistently aligned our processes, tools and training to accessibility and continuously invest in our team's education. The combination of years of web development experience and specialized accessibility knowledge enables us to deliver solutions that are not only standards-compliant but also technically excellent and maintainable long-term.

Our engagement for digital accessibility extends beyond paid client projects. We regularly share knowledge through articles, talks and participation in the accessibility community. We follow the development of WCAG 3.0 (currently in draft stage at W3C) and prepare ourselves and our clients for upcoming requirements. We regularly test the latest versions of screen readers and browsers to ensure our recommendations match the current state of the art. This investment in knowledge and community directly benefits our clients: they always receive current advice based on the latest standards and best practices.

Furthermore we advocate for awareness in the corporate environment. Many decision-makers still view accessibility as a technical niche topic affecting only a small user group. Reality looks different: over 7.8 million severely disabled people live in Germany (Source: Destatis 2023), over 17 million people are over 65 (Source: Destatis 2024) and millions more are affected by temporary impairments (broken arm, eye surgery, migraine). Accessibility improves the digital experience for all these people and is therefore not just a legal obligation but a corporate responsibility.

Transparency is a central value of our work. This starts with proposal creation: we communicate the audit scope, expected timeline and costs openly and traceably. There are no hidden costs or supplementary invoices. During the project we keep you informed about progress: weekly status updates during audit and remediation, immediate notification for critical findings and open communication when timelines or efforts develop differently than planned.

We also practice transparency in technical matters. Our audit report documents not just findings but also the applied methodology, tools and versions used, testing environment and evaluation criteria. This allows you and your team to trace every finding and verify it independently if needed. This documentation depth distinguishes our reports from generic automated reports and ensures the report serves as a long-term reference document, not just a one-time snapshot.

In training we share our knowledge without reservation: all training materials, checklists and code examples become your company's property. We have no interest in withholding knowledge to generate follow-up assignments. On the contrary: the more competent your team becomes, the more efficient collaboration in future projects becomes and the fewer barriers need to be identified and fixed in audits. Long-term partnerships are based on mutual trust, and trust is built through transparency and competence.

If you want a partner for digital accessibility who not only knows the standards but also commands the technical means to implement them in practice, we are the right choice. Our combination of years of web development experience, specialized accessibility knowledge and a deep commitment to digital inclusion makes us a reliable partner for companies of all sizes. Contact us for a personal introductory conversation.

Our client relationships are designed for the long term. Accessibility is not a one-time project completed after audit and remediation but an ongoing process requiring continuous attention. That is why we offer long-term support models alongside our project-based services: compliance monitoring with automated scans and manual spot checks, regular training updates for new team members and when standards change, quarterly review meetings to assess accessibility status and a fixed contingent for fixing newly occurring barriers.

This long-term accompaniment has proven to be the most effective approach in practice: it ensures that accessibility once achieved is permanently maintained, that your team continuously learns and improves and that new requirements (such as WCAG updates or changed browser technologies) are addressed early. We have been supporting many of our clients for years and have built trusting partnerships in which we know the specific requirements and challenges of their digital presence precisely.