Accessibility Services: from WCAG Audit to BFSG Monitoring

Every accessibility project is different: an online shop with a complex checkout poses different requirements than a corporate website with a contact form or a customer portal with self-service functions. Our service spectrum is divided into six core areas that can be flexibly combined and build upon each other. Beneath them sit the productized individual services — from the WCAG audit through accessible PDFs to easy language — broken down further below by service group and with fixed prices.

After the audit comes implementation. Our technical remediation covers fixing all barriers identified in the audit, directly in the source code of your CMS, shop system or custom solution. We work with common CMS platforms, shop systems based on Shopware Community Edition and custom frameworks. With every change we document the previous state, the measure taken and the expected result, so your team can understand and learn from the changes. For a simple website up to 15 pages, remediation starts at €2,480; as a complete package with the audit from €4,900.

The most common barriers we fix in practice fall into six categories: missing or inadequate text alternatives for images and media, insufficient color contrasts for text and interactive elements, missing or incorrect semantic HTML (heading hierarchy, landmarks, lists), poor keyboard accessibility for interactive components (dropdown menus, modals, carousels), missing or incorrect ARIA attributes for dynamic content, and insufficient error messages and form validation. For each category we have proven approaches that we adapt to your specific technology and design.

The most sustainable investment in accessibility is training your team. When developers, designers and content editors consider accessibility from the start, fewer barriers arise and costs for retroactive corrections decrease significantly. Our training courses are practice-oriented and tailored to your team's specific technologies and workflows. We offer formats from one-day intensive workshops to multi-week training series with practical exercises.

For developers we teach accessible web development with semantic HTML, WAI-ARIA, focus management and automated accessibility testing. Designers learn to create accessible color palettes, ensure sufficient contrasts and design interactive elements for keyboard and assistive technology operability. Content editors learn to create accessible texts, images and multimedia content, from heading hierarchy to alt texts to plain language.

Not every company needs a complete audit of all digital offerings immediately. Our strategic consulting helps you set the right priorities. We analyze your legal obligations under the BFSG, assess the maturity of your current accessibility and create a roadmap with realistic milestones and budget estimates. We consider your existing resources, technology stack and business objectives.

A typical consulting process starts with a workshop where we capture the status quo and identify the most important action areas. This is followed by a prioritized action plan that distinguishes short-term quick wins (for example alt texts and contrast adjustments) from medium-term measures (semantic HTML refactoring, focus management) and long-term goals (complete WCAG 2.2 AA conformance, training program). This plan serves as a binding basis for collaboration and is reviewed and adjusted at each milestone. Request a free initial consultation.

A common misconception is that accessibility is a one-time project: you conduct an audit, fix the findings and the topic is done. Reality looks different. Websites are living systems: new content is published, the design is adjusted, plugins are updated, new features are added. Each of these changes can introduce new barriers. A content editor who inserts an image without alt text, a designer who creates a button with insufficient contrast, a developer who implements a new widget without keyboard navigation: all these everyday activities can impair the accessibility previously painstakingly established.

That is why we view accessibility as a cycle of four phases: Test (Audit), Fix (Remediation), Enable (Training) and Watch (Monitoring). Each phase strengthens the others: the audit identifies the problems, remediation fixes them, training prevents them from recurring and monitoring detects new problems early. This cycle ensures your website is not only conformant at the time of the audit but remains permanently accessible.

Not every company needs the full service spectrum immediately. Depending on your starting situation we recommend different entry points. The following overview shows which service delivers the greatest benefit in which situation.

In practice most of our clients combine several services: the typical entry consists of an audit followed by remediation of the most critical barriers. In parallel we train the development team so new features and content are developed accessibly from the start. After completing initial remediation the project transitions to the monitoring phase where we permanently secure achieved conformance. This integrated approach ensures accessibility does not end as a one-time project but becomes a fixed part of your digital strategy. Request an individual recommendation that fits your situation.