Contact and Free Initial Consultation on Digital Accessibility

For an initial project inquiry, the contact form on this page is best as we can capture key information in a structured way and prepare specifically for the initial conversation. For quick questions about accessibility topics or an ongoing project, calling +49 5123 9579000 is the fastest route. Technical detail questions about the audit report or remediation are best sent via email to mail@bfsg-experte.de so we can document the matter cleanly.

Describe your project in a few sentences. The more specific your information about website type, CMS or shop system used and desired project scope, the more targeted we can prepare for the initial conversation. An example: We operate an online shop on Shopware CE with approximately 5,000 products. Since the BFSG we need to ensure accessibility and are looking for a provider to conduct a WCAG audit and support us with implementation. Based on such information we can give you a realistic assessment already in the first call. Finished requirements are not needed, a short description of your situation and goals is sufficient.

After receiving your inquiry via the contact form, email or phone, a clearly structured, transparent process follows. You know in advance what the next step is and what it costs, because the audit price is fixed and remediation costs are calculated based on the audit report. There are no hidden costs.

Accessibility becomes more cost-efficient the earlier it is integrated into the process. Retroactive optimization is possible in many cases and can be cheaper than a complete relaunch; as a rule, however, the cheapest option is to consider accessibility from the start. If you are planning a new web presence, developing a new feature or undertaking a design refresh, contact us before development begins. This way we can include accessibility requirements directly in the specification and avoid costly rework.

Even if your web presence has existed for years and you have not yet implemented any accessibility measures, it is not too late. Market surveillance authorities do not check every company straight away, but consumers, recognized associations and qualified entities can apply to the market surveillance authority to open proceedings (BFSG Section 32). A proactive approach is therefore sensible not only legally but also economically: you lower the risk of fines, improve the user experience for all customers and reach people who currently face barriers. Our services are designed to adapt to your situation and budget.

Often a web agency or internal development team already maintains the website. In these cases smooth collaboration between us as accessibility experts and your existing team is crucial. We work with external agencies as well as internal teams and adapt our process to the existing workflow.

Typically we deliver the audit report with detailed technical solution proposals that your development team or agency can implement directly. We are available for questions and can conduct code reviews of implemented solutions as needed. For complex remediation tasks we also offer pair-programming sessions where we work out the solution together with your developers. This cooperative approach supports knowledge transfer so your team can independently meet accessibility requirements long-term. For further details about our services visit our services page.

When choosing an accessibility partner, it pays to look at how they work. Our work rests on three core characteristics: first we combine deep web development experience (since 2013) with specialized accessibility knowledge so our remediation work is technically sound and maintainable long-term. Second we assess every criterion and check keyboard operation and screen reader output instead of relying on automated tools that fail to detect a substantial share of all barriers. Third we train your team so you can independently develop accessible solutions long-term rather than being permanently dependent on external providers.

We adapt our approach to your technology, team structure and business goals. We test against WCAG 2.2 AA and EN 301 549; we agree with you which pages and processes are tested and who implements the findings.