Contact and Free Initial Consultation on Digital Accessibility

For an initial project inquiry, the contact form on this page is best as we can capture key information in a structured way and prepare specifically for the initial conversation. For quick questions about accessibility topics or an ongoing project, calling +49 5123 9579000 is the fastest route. Technical detail questions about the audit report or remediation are best sent via email to mail@bfsg-experte.de so we can document the matter cleanly.

Describe your project in a few sentences. The more specific your information about website type, CMS or shop system used and desired project scope, the more targeted we can prepare for the initial conversation. An example: We operate an online shop on Shopware CE with approximately 5,000 products. Since the BFSG we need to ensure accessibility and are looking for a provider to conduct a WCAG audit and support us with implementation. Based on such information we can give you a realistic assessment already in the first call. Finished requirements are not needed, a short description of your situation and goals is sufficient.

After receiving your inquiry via the contact form, email or phone, a clearly structured, transparent process follows. You always know the next step and what it costs, because the audit price is fixed and remediation costs are calculated based on the audit report. There are no hidden costs.

Accessibility becomes more cost-efficient the earlier it is integrated into the process. Retroactive optimization is possible in most cases and significantly cheaper than a complete relaunch, but the cheapest option is always to consider accessibility from the start. If you are planning a new web presence, developing a new feature or undertaking a design refresh, contact us before development begins. This way we can include accessibility requirements directly in the specification and avoid costly rework.

Even if your web presence has existed for years and you have not yet implemented any accessibility measures, it is not too late. Market surveillance authorities will not check every company overnight, but the trend is clear: enforcement will increase, and class-action lawsuits by consumer protection associations are possible at any time. A proactive approach is therefore sensible not only legally but also economically: you avoid fines, improve the user experience for all customers and tap into the purchasing power of millions of people currently excluded by barriers. Our services are designed to adapt to your situation and budget.

Many of our clients already work with a web agency or internal development team that maintains the website. In these cases smooth collaboration between us as accessibility experts and your existing team is crucial. We have extensive experience collaborating with external agencies and internal teams and adapt our process to the existing workflow.

Typically we deliver the audit report with detailed technical solution proposals that your development team or agency can implement directly. We are available for questions and can conduct code reviews of implemented solutions as needed. For complex remediation tasks we also offer pair-programming sessions where we work out the solution together with your developers. This cooperative approach ensures knowledge is transferred and your team can independently meet accessibility requirements long-term. For further details about our services visit our services page.

In a growing market of accessibility service providers, choosing the right partner is crucial. We differentiate through three core characteristics: first we combine deep web development experience (since 2013) with specialized accessibility knowledge so our remediation work is technically sound and maintainable long-term. Second we test with real screen readers (NVDA, JAWS, VoiceOver), not just automated tools that fail to detect a substantial share of all barriers. Third we train your team so you can independently develop accessible solutions long-term rather than being permanently dependent on external providers.

Our experience from 50+ accessibility projects across various industries gives us a broad foundation on which we make the right decisions for every project. We know the typical pitfalls and have proven approaches for the most common challenges. At the same time we individually adapt our approach to your technology, team structure and business goals. This combination of broad experience and individual adaptation is why our clients trust us as their long-term accessibility partner.