What does an accessibility statement cost?

We prepare your accessibility statement at a fixed price of €390 net — including a technical short check as the assessment basis, the mandatory disclosures under BFSG §14 and Annex 3, a feedback mechanism and a description of the enforcement procedure. An annual update costs €149 net; you commission it individually each time, it is not a subscription. If you commission a complete WCAG 2.2 audit from €2,480 anyway, the statement is already included. We clarify the exact scope in the free initial consultation.

Who is required to publish an accessibility statement?

Since 28 June 2025, the obligation applies to companies offering consumers services within the scope of the Barrierefreiheitsstärkungsgesetz, for example e-commerce services such as online shops (§1 para. 3 BFSG); the statement is part of their obligations under §14 BFSG. §3 para. 3 BFSG exempts micro-enterprises providing services from the accessibility requirements: companies with fewer than ten employees and an annual turnover or balance sheet total of no more than two million euros (§2 no. 17 BFSG). More on BFSG requirements.

Can I use a template for the accessibility statement?

Templates exist and can serve as a structural starting point, but they must be populated with your website's actual conformance status. A generated standard statement with no reference to a genuine review does not describe how your service actually meets the requirements, which is exactly what Annex 3 BFSG demands. If the market surveillance authority requests information to demonstrate conformity under §14 para. 5 BFSG, an unsupported self-assessment carries little weight. We prepare your individual statement on the basis of a documented review against WCAG 2.2 AA.

How often must the statement be updated?

The statement must be updated whenever the conformance status changes — for example after remediation of known barriers, after adding new areas or features and after a website relaunch. Even without material changes we recommend an annual review to ensure all information remains accurate. The date of the last review should appear in the statement. We take this task off your hands: you commission each annual update individually for €149 net, with no subscription.

What happens if we do not publish an accessibility statement?

The absence of an accessibility statement may be treated as a violation of the BFSG. Market surveillance authorities can verify whether a statement is in place upon receiving a complaint and, if absent, initiate appropriate measures. Offering a service contrary to §14 para. 1 BFSG can be fined up to 100,000 euros (Source: BFSG §37 para. 1 no. 8 and para. 2). Beyond the legal risk, a missing statement also raises a reputational issue when users with disabilities encounter barriers and find no feedback channel.

How long does preparing the accessibility statement take?

We draft the statement once the review results are available. The deciding factor is the preceding review: how long a complete WCAG 2.2 audit takes depends on the scope of the website; we clarify the timeframe in the initial consultation. If you already have a current audit report, we can prepare the statement on that basis. If no review is available, we begin with the technical short check or the audit before drafting the statement.

Accessibility Statement under BFSG §14: evidenced, complete, up to date

The accessibility statement is a statutory obligation under the Barrierefreiheitsstärkungsgesetz. We prepare it at a fixed price of €390 net on the basis of a genuine review against WCAG 2.2 AA — with all mandatory disclosures, a feedback mechanism and the enforcement procedure.

Request a free initial consultation To the WCAG audit

Fixed price €390 net Mandatory disclosures under BFSG §14 Own accessibility statement published

In short and in plain language

This page is about the accessibility statement. Accessible means that all people can use a website, including people with disabilities.

The BFSG is a German law. Under this law, many firms with services for consumers must publish such a statement. It says how well the site works for all and where problems remain.

We write this statement for you. First we check your site. A template text without a real check is usually not enough.

The statement also says how users can report problems, and which office is in charge. If you wish, we keep the statement up to date.

Do you have questions? The first talk is free. Write to us or give us a call.

Accessibility statement at a fixed price

€390 one-off, net

Technical short check as assessment basis included
Mandatory disclosures under BFSG §14 and Annex 3
Feedback mechanism and enforcement procedure drafted

Commission the statement All services

If the statement is missing or incomplete in substance, fines of up to €100,000 apply (BFSG §37). We assess our own website against WCAG 2.2 AA ourselves; status and known limitations are set out in our accessibility statement.

Prices as of October 2026.

Key figures

WCAG 2.2

conformance target level AA

§14

BFSG mandatory paragraph

Annex 3

mandatory content of the statement under the BFSG

EN 301 549

European standard as assessment benchmark

Since 28 June 2025, companies offering consumers services within the scope of the BFSG, such as online shops, have been required to make them accessible; micro-enterprises with fewer than ten employees and an annual turnover or balance sheet total of no more than two million euros are exempt (Source: Barrierefreiheitsstärkungsgesetz 2021, §2 no. 17 and §3 para. 3). Those subject to this obligation must additionally publish an accessibility statement pursuant to BFSG §14 and Annex 3. This statement is not a blanket clearance but a binding document that honestly records where your website is conformant — and where known barriers remain. We prepare it at a fixed price on the basis of a thorough review against WCAG 2.2 AA and take care of wording and structure.

BFSG Section 14 · mandatory document

Your accessibility statement step by step

From the quick check to the accessible feedback mechanism — evidenced, not claimed

Step 1 · quick check

Conformance status determined

WCAG 2.2 quick review — a basis instead of a blanket claim

Step 2 · statement

Mandatory disclosures under Section 14 and Annex 3

Status with test date, limitations with a scheduled remediation plan

Step 3 · feedback

Feedback mechanism & enforcement

Accessible contact channel and a named enforcement procedure

ongoing

Updates

Updated and re-dated whenever the website changes

WCAG 2.2 AA45 of 55 criteria metTested 18 Jun 2026

Contents of the statement

Conformance status with test date

Feedback mechanism linked

Market surveillance authority named

Checklist 8 of 8complete

Fixed price€390 net

Updated18 Jun 2026 · valid

Accessibility statement with the mandatory disclosures under the BFSG, an evidenced conformance status and a scheduled remediation plan. Example view — values are illustrative.

What is an accessibility statement and why is it mandatory?

The accessibility statement is a publicly available document that service providers must publish once they fall within the scope of the Barrierefreiheitsstärkungsgesetz. The BFSG transposes European Directive 2019/882 (European Accessibility Act) into German law. For online shops and other e-commerce services on websites and in apps, the obligation applies to services provided to consumers after 28 June 2025 (Source: BFSG 2021, §1 para. 3). Public bodies were already subject to a comparable obligation considerably earlier under EU Directive 2016/2102.

Under BFSG §14 para. 1 and Annex 3, the provider states in its terms and conditions or in another clearly perceptible way how its service meets the accessibility requirements. Where applicable, this includes at least a general description of the service in an accessible format, the descriptions and explanations needed to understand how the service is provided, a description of how the service meets the requirements, and the name of the competent market surveillance authority. Under §32 BFSG, consumers can apply to this authority for proceedings if a violation prevents them from using a service or restricts their use of it. The absence of a statement, or a statement that is incomplete in substance, may be treated as a violation of the BFSG and result in fines.

Caution: placeholder statements are not sufficient

Many websites publish generated boilerplate texts with no reference to the actual conformance status. Such a statement does not describe how the website actually meets the requirements, although that is exactly what Annex 3 BFSG demands, and can, in the event of a complaint, achieve the opposite effect. Only a statement based on a genuine review that documents the actual state meets this requirement.

The three conformance levels in detail

The BFSG itself does not prescribe conformance levels. We use the three levels of the EU model accessibility statement for public bodies (Implementing Decision (EU) 2018/1523) because they make the status clear at a glance. The choice of level is not a matter of optics but must reflect the actual audit findings. An incorrect classification may be considered a misleading statement.

Fully conformant

All WCAG 2.2 Level AA success criteria are met. No known barriers. This level requires a complete, documented audit and regular re-testing, since new content or features may affect conformance. Only few websites reach this status without prior accessible development.

Partially conformant

The majority of requirements are met; individual barriers remain. This level is realistic for most websites after an initial remediation cycle. We name known limitations precisely, justify them and add a concrete remediation timeline.

Non-conformant

Substantial parts of the website are not accessibly available. As with any non-conformity, §14 para. 4 BFSG requires corrective action and informing the market surveillance authority without delay. The statement must document the existing deficiencies honestly and completely.

Placeholder text or a reviewed statement?

The difference shows when a complaint comes in

A statement produced with a generator reads as complete but is vulnerable without an assessment basis: it asserts a conformance status that nobody has evidenced and conceals existing barriers. That is exactly what can be used against you in the event of a complaint. Our statement is based on a documented review against WCAG 2.2 AA — every stated status is verifiable, and every known limitation is backed by a criterion and a remediation date.

Conformance status on an audit basis instead of a blanket claim
Known limitations openly named, with a timeline
Feedback channel tested for accessibility

Generator templatechallengeable

Status blanket “conformant”

No test basis stated

Limitations: none given

Feedback channel missing

Audited statementevidenced

Status evidenced from the audit

WCAG 2.2 AA review as the basis

Limitations with a remediation plan

Accessible feedback mechanism

Our process for creating your accessibility statement

Step 1

Review against WCAG 2.2 AA as the foundation

A reliable accessibility statement presupposes a review: at minimum a technical short check, for a complete status a WCAG 2.2 AA audit that systematically tests all Level AA success criteria — with measurement via axe-core, with an assessment of every criterion and checks of keyboard operation and screen reader output. The result is an audit report that serves as the data foundation for the statement.

What a robust statement contains

Annex 3 of the BFSG sets the minimum content. In practice, however, statements are frequently found that omit important elements or whose content does not match the actual conformance status. The following overview shows what we include in every statement: the disclosures under BFSG §14 and Annex 3, supplemented by the structure of the EU model statement for public bodies.

Conformance status: fully conformant, partially conformant or non-conformant — with date of last review
Known limitations: precise identification of all areas or content not accessibly available
Justification of limitations: why does the barrier exist? For example a disproportionate burden under §17 BFSG or an exception under §1 para. 4 BFSG
Remediation plan: concrete dates or timeframes by which each limitation will be remediated
Feedback mechanism: functioning, accessible contact channel stating who handles feedback
Enforcement procedure: identification of the competent market surveillance authority with complete contact details (mandatory under Annex 3 BFSG)
Update date: date of the most recent revision of the statement
Assessment method: indication of whether the statement is based on self-assessment or an external audit

Prepare it yourself or have it prepared?

Aspect	Yourself with a generator	Statement prepared by us
Assessment basis	No audit, just a text block	Short check or complete WCAG 2.2 audit
Robustness	Vulnerable if challenged	Evidenced conformance status
Known limitations	Mostly omitted	Precisely named, with timeline
Feedback mechanism	Rarely tested for accessibility	Tested for accessibility
Updating	Quickly forgotten	Maintenance plan, max. 12-month interval
Cost	€0 — until the first complaint	€390 fixed price net

Clear prices for your accessibility statement

All prices net. The statement is based on a technical short check — the full scope is discussed in the free initial consultation.

Entry

Statement fixed price

The statement as a standalone service, including the assessment basis.

€390 one-off

Technical short check as assessment basis
Mandatory disclosures under BFSG §14 and Annex 3
Conformance status with evidenced justification
Feedback mechanism and enforcement procedure
German version, English version on request

Commission the statement

Statement + annual care

Preparation at the fixed price plus an annual update so the information stays current. No subscription: you commission each update individually.

+ €149 per update

All services of the fixed-price statement
Annual review and update
Adjustment after website changes
Tracking of remediated limitations
Robust data basis for regulatory reviews

Request annual care

Included in the WCAG audit

When you commission a complete WCAG 2.2 audit, the statement is included.

from €2,480 audit net

Complete WCAG 2.2 AA audit (up to 30 pages)
Accessibility statement at no extra charge
Prioritized findings list for implementation
Foundation for the remediation
One point of contact for audit and statement

Request the audit

The complete package of audit and remediation includes the accessibility statement; the audit alone provides the basis for it. For the accessible new build of entire websites to WCAG 2.2 AA, see accessible web development from €4,900 net.

Demarcation: what the statement does not replace

An accessibility statement is a statutorily required transparency document — it is not a substitute for actually achieving accessibility. Anyone hoping to use a statement to circumvent the substantive requirements overlooks §14 BFSG: a service may only be offered if it meets the accessibility requirements, and non-conformity requires corrective action. The statement documents the path to accessibility — it is not a goal in itself.

Equally important: the statement applies only to the digital offerings it expressly covers. Operators of multiple websites, online shops, mobile apps or software products may require either a joint or separate statements for each product, depending on the configuration. We advise you on maintaining oversight and closing gaps — even where your portfolio includes multiple online shops or corporate websites.

Self-assessment versus external audit

The BFSG does not specify whether the status is determined by self-assessment or by an external audit. We state in the statement the basis on which the conformance status was determined. An external review by an independent expert is more robust and reduces the risk of inadvertently concealing known deficiencies. Particularly for companies that genuinely want to be BFSG-compliant, a professional audit is the safer foundation.

A statement on a robust basis — at a fixed price

We prepare your accessibility statement for €390 net on the basis of a genuine review against WCAG 2.2 AA, with all mandatory disclosures and an accessibility-tested feedback channel.

Request a free initial consultation Call now: +49 5123 9579000

Accounting for specific content types in the statement

§1 para. 4 BFSG lists website and mobile app content to which the act does not apply: pre-recorded time-based media and office file formats published before 28 June 2025, online maps and mapping services provided essential information for navigation is available in an accessible digital form, third-party content that the provider neither funds, develops nor controls, and archives whose content is neither updated nor edited after 28 June 2025. We name such content in the statement together with its legal basis.

A frequently overlooked area is PDF documents and other file formats: downloadable PDFs, forms, technical documentation or price lists must also be accessible if provided via the website. Office file formats published before 28 June 2025 are exempt (§1 para. 4 no. 2 BFSG). Operators who regularly publish new documents must also ensure their accessibility and document it in the statement.

Setting up an accessible feedback mechanism

The feedback mechanism is often neglected in practice. It is mandatory for public bodies; for companies, a low-threshold channel through which users can report accessibility problems is still worthwhile: it can bring issues to light before they turn into an application to the market surveillance authority. This channel must itself be accessibly available — a feedback form that screen reader users cannot operate does not serve its purpose. When preparing your statement, we test the accessibility of the feedback channel and remediate any barriers found.

Dedicated email address

A dedicated email address for accessibility feedback (e.g. accessibility@your-domain.invalid) signals seriousness and facilitates internal handling. The address must be correctly linked in the statement and marked up as a mailto link so screen readers identify it as an email link.

Accessible contact form

A dedicated accessibility contact form can enable more structured feedback. The form itself should meet the WCAG 2.2 AA criteria: correct labels, comprehensible error messages, keyboard navigation and screen reader compatibility. We test and optimize your existing feedback channel.

Organize handling internally

The BFSG does not set a fixed response deadline for feedback. We recommend defining responsibilities and a handling deadline internally, acknowledging receipt of every message and processing incoming accessibility requests in a fixed workflow.

Keeping the statement current over time

An accessibility statement is not a one-time document but must reflect the current state of your website. When new features are introduced, existing barriers remediated or new content published, the conformance status changes. We recommend incorporating the statement into the following events: full update with every WCAG audit and after major website revisions, updating remediation dates as known barriers are resolved, adding new known limitations when newly identified accessibility issues emerge in parts of the website. It should be reviewed again after twelve months at the latest.

Our BFSG monitoring can help continuously track your conformance status. Regular scans detect new technical barriers in changed or new content; spot checks against the WCAG success criteria uncover context-dependent issues. This monitoring forms the basis for keeping the statement current with minimal effort and being able to present robust data during a regulatory review. We also recommend our complementary services: screen reader output checks and easy language can be part of a comprehensive accessibility concept.

What may remain open in the statement

Non-conforming content has to be named — what a defensible justification looks like is shown in the article on disproportionate burden under section 17 BFSG. Third-party components are a common reason for limitations; see the article on third-party widgets and BFSG duties. What an incorrect or missing statement can lead to is set out in the article on BFSG enforcement and legal risks.

The essentials at a glance

The accessibility statement has been mandatory since 28 June 2025 under BFSG §14 — we prepare it at a fixed price of €390 net
The foundation is a genuine review against WCAG 2.2 AA, not a generated placeholder text
Contents: mandatory disclosures under Annex 3 BFSG, plus conformance status, limitations with justification and remediation plan, feedback channel, date and method
If the statement is missing, fines of up to €100,000 apply (BFSG §37)
Annual update for €149 net, commissioned individually, no subscription; with the WCAG audit from €2,480 the statement is included

Frequently asked questions about the accessibility statement

How the customer portal of a municipal utility could look

The draft shows structure and handling: short paths to meter reading and instalment, a form naming the error at the field, plain language and text size in the header. The utility in it is invented.

Draft

Municipal utility

Customer portal with self-service and plain language

A draft for a municipal utility portal: submitting a meter reading, adjusting the instalment and registering a move sit side by side as six short paths, and the form checks entries and places the error as text right next to the field. Reporting a fault is laid out in four steps, and the tariff comparison is a table with labelled rows and columns. Text size and plain language can be switched in the page header.

Plain languageText sizeForm validationFault reporting

Illustrative layout drafts. The businesses shown are fictitious; these are not client projects.