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BFSG compliance since 2025

German Accessibility Act

The German Accessibility Strengthening Act transposes the European Accessibility Act into national law and, since June 2025, affects many digital consumer-facing services — online shops, booking flows, customer accounts, apps and certain services. The articles in this category clarify who falls within scope, which exemptions exist for micro-enterprises, which deadlines and transitional rules apply and what the required accessibility statement has to contain. We also describe how to take stock, the role of market surveillance, how to handle complaints and how requirements can be built into existing development and editorial processes without bringing operations to a halt. We also describe how to estimate effort realistically: which findings occur in almost every project, and which require a genuine rework of the interface?

Accessible e-books: from the EPUB file to the shopBFSG Sec. 1(3) no. 4 · BFSGV Sec. 18 · EPUB Accessibility 1.1EPUB packageMetadata (OPF)accessMode · Feature · HazardXHTML contentHeadings · alt text · MathMLNavigation documentTable of contents · page listMedia overlaysText and audio in syncdcterms:conformsToEPUB Accessibility 1.1 - WCAG 2.2 Level AARoles under the BFSGPublishercreates and offersservice providerShop and retaildistributes the fileservice providerAuthornot a BFSG addresseeunless selling directlyReading device = product (BFSGV Sec. 8)Text-to-speech requiredBFSGV Sec. 18 · 10 extra duties1 · Text-audio in sync2 · Assistive tech free3 · Access to content4 · Navigation in layout5 · Provide structure6 · Flexible rendering7 · Alternative rendering8 · Interoperability9 · Metadata discovery10 · No DRM lock-outTesting pathAutomatedAce by DAISYMetadata, images,document outlineManualScreen readerreading order,alt text quality+The shop counts too: ordering and download must be accessibleBFSG Sec. 1(3) no. 5 · BFSGV Sec. 19 · EN 301 54995.9 %WCAG errors100,000euro fine

Accessible E-Books: EPUB Requirements Under the BFSG

E-books are a separate BFSG category: ten extra duties from Section 18 of the ordinance, EPUB Accessibility 1.1, metadata, testing and a backlist plan.

13 min read
Section 17 BFSG: The Burden of Proof, Not a Free PassNet cost of accessibilityAnnex 4: one-off and recurringStaff with accessibility expertiseTraining and skills build-upNew processes and guidelinesLearning the legal frameworkPlanning, design and testingDocumenting the assessmentThe three Annex 4 criteriaA ratio calculation, not a hunchCriterion 1Net coststo total operating and investment costsCriterion 2Costs and benefitsagainst the benefit for people with disabilitiesCriterion 3Net coststo the net turnover of the economic operatorOutcome of the assessmentper function, never blanketProven and documentedExemption holds — for singlefunctions, time-limited, withreview every 5 yearsMerely assertedExemption fails —full duty under EN 301 549,fine up to EUR 100,000(Section 37 BFSG)Chain of duties under Section 17 BFSGRetention: 5 years after the last service provided (Section 17(2))1Assessagainst Annex 4,per requirement2Documentthe calculationand the evidence3Notifythe authoritywithout delay4Retain5 years, producea copy on request5Reassessevery 5 years andon any change

Disproportionate Burden: Documenting the BFSG Exemption

Section 17 BFSG is no free pass but a burden of proof: how to calculate, document, notify and retain the Annex 4 assessment for five years of scrutiny.

14 min read
Self-service terminals: two deadlines, one test standardBFSG Section 1(2) no. 2 · BFSGV Section 7 · EN 301 549 V3.2.1Device (product)Select ticketSpeech output onKey 5 tactile (8.4.1)3.5 mm(5.1.3.2)≤ 1,220 mm(8.3.3)Closed functionality: operable without visionExisting terminal (in use before 28 June 2025)May stay in service until the end of its economic life,no longer than 15 years after entry into use.Protects the device, not the service around it.2040BFSG Section 38(2)Accompanying service: website, app, booking, accountNo terminal grandfathering: the service has beenrequired to be accessible since 28 June 2025.Section 38 grants it no transition period.since 2025BFSG Section 14Existing products used to provide servicesTransition period for products lawfully usedbefore 28 June 2025.Contracts stay unchanged until 27 June 2030.27 June 2030BFSG Section 38(1)Speech outputEN 301 549, 5.1.3.2Time extendableBFSGV Section 7(1) no. 4Force ≤ 22.2 NEN 301 549, 8.4.2.2Volume ≥ 65 dBAEN 301 549, 5.1.3.12Market surveillance: MLBF, Magdeburg — formal and substantive checks

BFSG for Self-Service Terminals: Duties and Deadlines

ATMs, ticket and check-in machines fall under the BFSG. What applies to existing terminals until 2040 and why the accompanying service gets no grace period.

14 min read
Accessible Cookie Banner: where consent failsCookie SettingsWe use cookies for statistics and comfort.Your choice applies to this website.First contact with the site, often before any contentAccept allRejectvisually weighted weakerNo focus trapFocus moves behindthe open dialogKeyboard blockedButtons not reachableby Tab (2.1.1)Contrast too lowReject button below4.5:1 (1.4.3)No announcementNo role=dialog,no accessible name79.1%of home pages showlow text contrast (WebAIM)4.5:1minimum contrast for texton buttons and labels (WCAG 2.2)3:1minimum contrast forcontrols (WCAG 1.4.11)How the consent dialog passes the testKeyboard operable, visible focus, reject equal to accept

Accessible Cookie Banners: WCAG 2.2 and BFSG Compliance

Cookie banners are the first interaction and fall under the BFSG. Where consent banners fail WCAG 2.2 and how to make them accessible and compliant.

12 min read
Accessibility Overlays: Surface, Not SubstanceAn overlay widget changes the display, not the source codeWhat an Overlay ChangesFont size and line spacingColor scheme and contrast filtersRead-aloud and focus helpers in the browserOnly the display, at runtime in the browserWhat an Overlay Does Not FixMissing text alternatives in the markupInoperable forms and focus trapsWrong semantics and ARIA structureCauses lie in the source code, not the display67%of experts rate overlays ashardly or not effective (WebAIM)~40%of WCAG issues are evenautomatically detectable (WebAIM)1031experts call for moving awayfrom overlays (Overlay Fact Sheet)WCAG 2.2 AA is built in the source code and editing, not at the push of a button

Accessibility Overlays: Why They Fail BFSG Compliance

Accessibility overlays promise one-click BFSG compliance but only change the surface. Why studies, the DBSV and authorities reject them and what truly works.

12 min read
Weighing Audit Cost Against BFSG RiskPlannable Investment: WCAG 2.2 AuditSmall website (5-20 pages)1,500-4,000 EURCorporate site (20-50)4,000-8,000 EUROnline shop (50-200)8,000-15,000 EURWeb application (200+)from 15,000 EURMonitoring per year1,000-3,000 EURUnplannable Risk Without ProofFine ceiling (Section 37)up to 100,000Standard violationsup to 10,000Compliance of German sites0 %Abandonment due to barriers80.7 %Conversion when accessible+15 %From Audit to a Robust Proof1Sampling2Full audit3Remediation4Monitoring5Proof

Accessibility Audit Cost 2026: Prices, ROI, Funding

What a WCAG 2.2 audit costs in 2026: prices by scope, sampling versus full audit, monitoring, the BFSG fine ceiling, conversion ROI and funding at a glance.

13 min read
Accessibility Statement: Mandatory Parts Under BFSGAccessibility StatementUpdated: 12 June 20261. Conformance statusPartially conformantBasis: WCAG 2.2 AA, EN 301 549, BFSG Annex 32. Known non-accessible contentOld PDF without tags (fix by Q4 2026)Third-party video without captionsOnline form: implemented accessibly3. Feedback and contactYour email (for our reply)Which barrier did you encounter?Report barrierReply within a reasonable periodBFSG mandatory itemsState the conformance statusList non-accessible contentJustify any exemptionsFeedback mechanism with linkContact of responsible unitDate the statement was createdAccessible format of statementEnforcement procedureReference to market surveillance (MLBF)Escalation if no reply is givenEasy to find, like the imprint7.9M people with severe disabilities in Germany (Federal Statistical Office, 2024)

Accessibility Statement and Feedback Mechanism

What an accessibility statement under BFSG and EN 301 549 must contain: conformance status, non-accessible content, a feedback mechanism and contact details.

13 min read
BFSG Enforcement: From Notice to MeasureEscalation Stages of BFSG Market Surveillance (Sections 19 to 25)1Defect ReportUser, association orauthority reports a barrierto the supervisory body2ReviewAuthority requests recordsand a conformity prooffrom the company3RequestA deadline to removethe barriers isset4MeasuresOrder, prohibition orfine within thestatutory frameworkWho Can Act?State market surveillance authoritiesRecognized associations (group lawsuit)Affected users and consumersWhat Protects the Company?Documented WCAG 2.2 AA conformanceCurrent accessibility statementWorking feedback mechanismRisk decreases with demonstrable conformanceAudit log - Action plan - Accessibility statement - Re-audit - Documentation of fixes

BFSG Enforcement: Minimizing Your Legal Risks

How the BFSG is enforced: market surveillance, association lawsuits, defect reports, deadlines and statutory measures. Explained factually, with an action plan.

13 min read